General Questions
What is the significance of SaltyDogs?
SaltDogs is an authentic and aspirational lifestyle brand that embraces those who love the ocean and everything associated with living like a Salty Dog.
How accurate is the color display?
PC Monitor Color Disclaimer: Computer monitors are not all calibrated equally and color reproduction on the Internet is not precise. The colors on your computer monitor may appear slightly differently than the actual products due to a variety of monitor settings.
What is SaltyDogs Rewards Program?
SaltyDogs Reward Points Program allows you to earn points for certain actions you take on the site. Points are awarded based on making purchases.
What if an item I ordered is not available?
SaltyDogs makes every effort to keep an adequate stock of items listed on our site, but sometimes we do sell out of certain products. If we are out of stock on an item that you’ve ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
Does SaltyDogs offer personalization?
Yes! Please contact us with your personalization requests and we will do our best to accommodate you.
SaltyDogs tees have gotten softer! How do they hold up?
SaltDogs tees are the same cotton quality you’ve always loved. Now made with quality 30-single fabric; ensuring that our tees are stronger, lighter weight, and softer – with a perfect fit.
PAYMENT QUESTIONS
Which credit cards do you accept?
SaltyDogs.com accepts the following credit cards: Visa, Master Card, American Express, and Discover.
Do you accept PayPal?
Unfortunately we do not accept PayPal at this time.
Do you offer rain checks for sale items?
Unfortunately we do not offer rain checks at this time.
I received an error when placing my order, what do I do?
First, make a note of the error code displayed to you. Then, check that the billing address entered matches exactly what your bank has on record as your address. If you still have trouble, it is possible that your bank has placed a hold on the purchase until you verify that your purchase was intentional. Contact your bank. If you have any other questions at all, please contact customer support and reference the error code you saw at checkout. We are happy to help!